Pool service software
Pool service software, every feature on every plan
Scheduling, routing, water chemistry, branded customer updates, invoicing, and payments in one app that keeps working out in the field, even with no signal. Every feature is on every plan, so you only pay for seats. Add a 24/7 AI receptionist for missed calls for less than $20 a month. Starting at $19.99/mo.
3-month free trial · every feature included · month-to-month
What PoolBeacon is, in under two minutes
Your day on one screen, the work recorded at every stop, a branded report and invoice that follow on their own, and a shareable link that turns new leads into customers.
Want the whole thing? Watch the full 20 minutes walkthrough of every screen, from the route to the invoice.
From the desk
The office side runs the whole business
The same route, customers, chemistry, and invoices on a full dashboard when you are at the desk, not just on the phone. Dispatch the day, send branded reports, and get paid, all from one place.
Optional add-on
Stop sending calls to voicemail, for less than $20 a month
A missed call is a lost customer, and a human answering service often costs hundreds a month. PoolBeacon’s AI phone receptionist picks up around the clock, captures the caller’s name, number, and what they need as a new lead in your pipeline, and answers the questions you’ve set up, whether you’re driving, up to your elbows in a pool, or off the clock.
Add it to any plan for $19.99/month, including 120 answered talk-minutes (then $0.20/minute), and switch it off anytime.
From your morning route to a paid invoice. One app.
Plan the day
Optimized routes and a Today board lay out every stop in driving order.
Work the stop
Log chemistry, snap photos, and tick the checklist: offline-capable, right at the pool.
Keep customers in the loop
A branded visit report and on-the-way alert send automatically, under your name.
Get paid
Invoice, run autopay, and let customers pay through the portal, with no platform cut.
Everything to run the route, on every plan
No feature fences, no “contact sales to unlock routing,” no add-on maze. Every plan is the whole app; tiers only change how many seats you get.
Routing & schedule
Drive-time-optimized routes, a Today board, and recurring visit generation.
Water chemistry log
Eight test inputs, kept on the pool record and the customer report.
Branded customer comms
Visit reports, on-the-way alerts, and review requests under your name.
Billing & payments
Invoices, autopay, and card or ACH payments straight to your own account.
Estimates & e-sign
Quotes to invoices and ESIGN/UETA-valid service agreements, no DocuSign.
Customer portal & CRM
Service history, equipment profiles, and a self-serve portal for your customers.
Offline field app
Logs readings, photos, and stops with no signal, then syncs when it returns.
Tech availability & coverage
Track who can work which days and get alerted when a route needs cover.
Anti-poaching privacy
Hide customer contact details from technicians, a permission enforced in the database.
AI phone receptionist
Answers missed calls 24/7, captures the caller’s name and number as a lead, and answers the basic questions you set up, a low-priced optional add-on.
Every included feature
- Unlimited customers, pools, and visits
- Per-customer tags, multi-phone + multi-email contacts
- Per-pool schedule config + automatic visit generation
- Custom service types with saved checklists, rates, durations, and expected chemicals
- Today-route view with map + Google Maps handoff
- Drive-time route optimization (real road durations)
- Per-tech route assignment
- Bulk scheduling: lasso-assign pools to techs, change service days, and reschedule visits in batches
- All-pools planning map with by-tech and by-day coverage views
- 8-input water chemistry logging, kept on the pool record and on the customer report
- Multi-photo visit logging (auto-compressed)
- Filter-cleaning schedules with backwash-pressure tracking
- Equipment tracking with warranty alerts
- Auto-sent customer visit reports
- White-labeled customer emails and portal with your logo and brand color
- Automatic "on my way" customer emails when a tech heads to the stop
- Day-before customer visit reminders
- Customer self-serve portal + service requests
- Field issue reports from techs routed straight to the office inbox
- Flexible per-pool billing: per-visit, flat monthly plan, or manual
- Stripe-powered invoicing, autopay, and card or ACH payments
- Overdue-invoice nudge emails
- Automatic late fees on overdue invoices
- Chemical billing at cost or with markup
- Estimates and quotes, accepted online and converted to a visit or invoice
- Built-in e-signature for service agreements and waivers, signed in person, by email, or in the portal
- Lead capture with a shareable intake form and one-tap conversion to a customer
- Automated review-request emails
- Bulk customer broadcasts (storm warnings, announcements)
- Weather rain-risk alerts for the day’s visits
- Offline-first field app that keeps working with no signal, then syncs
- Team time clock with weekly timesheets and payroll CSV export
- Mileage tracking with IRS-rate, tax-ready exports
- AI-assisted receipt scanning + tax-ready exports
- Tech availability calendar with coverage-gap alerts
- Role-based tech permissions with customer-contact masking
- Per-pool profit and margin reporting
- CSV import and guided switch from other pool software (mapping, preview, billing cutover, undo)
- One-click and weekly full-account data backups
Want the detail behind the checkmarks? Read the feature deep dives.
Built for backyards with no bars
Techs work where the signal dies. PoolBeacon’s field app keeps going: a logged reading, a photo, or a completed stop saves on the phone and syncs the moment signal returns. Put it in airplane mode and watch it keep working. Your day’s work isn’t hostage to cell coverage.
Chemistry, right on the visit screen
Eight test inputs are built into the visit screen, so the reading is captured where the tech is standing instead of on a pad that gets typed up later. Every value lands on the pool’s history and on the customer’s report. PoolBeacon does not tell you what to add. That call is yours, against your own kit and the product label.
Get paid without chasing it
Turn estimates into invoices, collect card or ACH payments, and run autopay on recurring service, all from the app. Customers pay through a portal under your brand, and the money lands in your own account.
Estimates become invoices, autopay handles the recurring ones, and customers pay by card or ACH through your branded portal. Payments run on Stripe Connect Direct Charges straight into your own connected Stripe account.
Your name on every message, not ours
Visit reports, on-the-way alerts, review requests, and invoices all go out under your business name, logo, and color. Your customers see a polished, professional operation, and you build your brand, not ours.
Honest, flat, monthly pricing
Plans start at $19.99/mo and go up by team size, not by feature. No per-pool meter that charges you more as your route grows, no annual lock-in, and no activation fee.
Questions operators actually ask
- How much does PoolBeacon cost?
- Plans are monthly and priced by team size, starting at $19.99/mo for a solo operator. Every feature is included on every plan; tiers only change how many seats you get. No per-pool fees and no activation fee.
- Do you take a cut of my customers' payments?
- No. When a customer pays you through PoolBeacon, the money goes to your own connected Stripe account on Stripe Connect Direct Charges with a $0 platform fee from us. You keep the full payment minus only your card processor's standard rate.
- Does it work when there is no signal?
- Yes. The field app is offline-first: chemistry readings, photos, and completed stops save on your phone in a dead-zone backyard and sync automatically once you're back in signal. You don't lose work waiting for bars.
- Can I send invoices and take payment from my phone?
- Yes. You can build estimates, turn them into invoices, collect card or ACH payments, and run autopay from the field, not just from a desktop.
- Does it calculate pool water chemistry?
- Not today. PoolBeacon records what you measured and leaves the reading of it to you. Eight test inputs go onto the pool's history and onto the customer's visit report, so you have the service record. What to add to the water stays your call, against your kit and the product label.
- Is there a free trial?
- Yes, a 3-month free trial. You add a card at signup and are not charged until the trial ends, so you can set up your real route and see it work first.
- Is the AI phone receptionist included, or an add-on?
- It's a low-priced optional add-on, not bundled into the base plans, so you only pay for it if you want it. It's $19.99/month including 120 answered talk-minutes, then $0.20/minute after that, and you can switch it on or off anytime. A human answering service often costs many times more.
- Can I bring my customers over from another tool?
- Yes. Import your customer list from a CSV with column mapping, a preview before anything saves, and an undo if something looks off.
- Is PoolBeacon built for pools, or a generic app with a pool label?
- Built for pools. Water chemistry, recurring routes, branded visit reports, and pool equipment are first-class parts of the product, not custom fields hacked onto a generic field-service template.
Your route, your brand, your payments, in one app
Start the 3-month free trial, bring your pools, and see your whole route in one place. Every feature is included from day one.